IT Support | ET Works

IT Support

Running and managing a business involves an immense amount of work, and oftentimes there are simply not enough hours in the day to tick everything off the to-do list.

As a Managed IT Service Provider with over 30 years’ experience we know that managing your own IT infrastructure can be time-consuming and expensive.

Working closely with you, we create a tailored solution that’s specific to your business, enabling us to deliver an exceptional service at an affordable cost and freeing you up to focus on what matters most: running your business.

Why we’re different

Not all businesses are the same and instead of providing rigid packaged services, we provide a flexible, personalised approach, allowing you to choose and tailor our solution to what best meets your needs.

What do we offer:

  • 24×7 Monitoring: Proactive & Responsive: Proactively identifies, prevents & resolves IT issues before they cause headaches for your business
  • Remote Support: Need help with an issue? We can remotely connect to your systems, diagnose any problems and fix them!
  • Patch Management: Microsoft & Apple Patch Management: Giving you time back to concentrate on more strategic matters.

It’s not just about support, but also;

  • Deployment: Automation of Software Updates
  • Asset Management: Inventory Scanning & Management
  • Account Management: Weekly Reports & Quarterly Reviews

A Partnership

We can be your fully managed IT outsource partner or an additional resource to support your existing IT team. In times of crisis, holidays, sickness, ET Works can even be called upon to support you ‘as needed’.

With all your IT services managed by one expert provider, you’ll always have peace of mind that your technology is performing at its best.

We’ll make sure your business is supported at all times, while reducing your running costs and maintenance.

Whether we’re resolving issues from our helpdesk or keeping an eagle eye out for unusual activity via our monitoring services, we’ll take complete responsibility for all things IT.

It’s like having your own industry accredited team without the hassle of recruitment and staffing costs.

How can we help you?

We’re real people, with years of collective knowledge and a real commitment to enabling our clients to harness the utility of technology.

Book a consultation