Services

IT Services

ET Works provides a range of ongoing technical and management IT services including:

  • Infrastructure-as-a-Service (IaaS)
  • ET Works can provide a fully co-located (hosted) solution platform from one of our Tier 3/4 datacentres in the UK, South Africa and/or Norway. We offer two tiers of IaaS:
  • Gold – Hosted infrastructure service with basic monitoring
  • Platinum – Hosted infrastructure service with advanced & pro-active monitoring & management
  • Managed Infrastructure Services
  • ET Works can deliver advanced & pro-active monitoring & management from your own datacentre. Under the terms of this agreement, ET Works will proactively monitor the your infrastructure health across a range of metrics, and be responsible for all platform management up to but not including the VM layer.
  • Co-managed services – ET Works’ Co-Managed Services enables you to leverage access to a team of experienced, certified and highly skilled IT Systems Engineers, without the costs of a fully managed services agreement. Under the terms of this agreement, you continue to own the day-to-day operations of your IT services, however, ET Works can provide systems engineers or consultants for on-going 3rd line support or to assist in the delivery of specific IT projects on an adhoc basis.
  • Disaster Recovery (DRaaS) – ET Works can deliver a fully managed disaster recovery service from one of our cloud platforms in the UK, South Africa and/or Norway, to protect your production environment. We offer two tiers of DRaaS:
  • Multi-tenant – VMs and Data are hosted on a shared cloud platform
  • Dedicated – VMs and Data are hosted on a dedicated cloud platform that allows for a customised DRaaS service to meet your requirements (e.g. RPO’s < 15 mins, Failover automation)
  • Backup-as-a-Service (BaaS) – ET Works can deliver a fully managed backup service from one of our cloud platforms in the UK, South Africa and/or Norway, to protect the critical data in your production environment. Backup-as-a-Service can be delivered either as a standalone offering or tightly integrated with DRaaS. It also offers a low-cost, long-term archive to Cloud and all tiers of the service include advanced crypto-virus protection.
  • VDI-as-a-Service (VDIaaS) – ET Works can deliver a managed hybrid-cloud virtual desktop platform.

How can we help you?

We’re real people, with years of collective knowledge and a real commitment to enabling our clients to harness the utility of technology.

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